Friendly front desk staff made check-in easy.

I experienced an issue with the paper towels in my room. The provided roll wasn’t new, and we used it up completely. When I asked the security guard for an additional roll, he gave me one. However, when I requested a backup, he refused, stating, "No, once you finish it, we can provide another. " It felt as though he assumed I intended to take the extra roll home.

Breakfast had a large variety of bakery items.

perfectly placed for city walks and local attractions

I had a delightful weekend exploring the beautiful parks and iconic landmarks just a short stroll away, including the serene Colon Park and the impressive Cathedral of Cucuta, making every walk feel special and memorable. plus, the nearby Sensei Asian Bistro was a great spot for a quick bite after my city adventures, adding a nice touch to my culinary experience.

proximity to pharmacies, access to an ATM, walking distance to a shopping center

The paper towel situation was ridiculous!!! I had to deal with unreplenished supplies in my room. The homeless presence nearby made for uncomfortable strolls around the hotel. Improvements could definitely make a difference!!!

100% recommend for a brief visit

Clean room, helpful front desk, with a great breakfast selection and convenient access to transportation, being only 6 km from the airport made getting around easy.

Great for Short Family Stays!

We spent a night in a comfortable Standard Double Room. The bakery items at breakfast were many, but I wished for healthier options. Be cautious of the area outside. we saw some homeless individuals. Overall, the stay was pleasant, and the staff were friendly and helpful.

Awesome breakfast vibes!

We had a nice stay for 2 nights. The breakfast was super tasty and really filled us up! Front desk staff were friendly and helped us out. Room was super clean. Just wished there were more dining options around, the bar had limited snacks. Overall, it was solid!

Clean, Cozy, Convenient

The garden area is so serene, where I enjoyed my morning coffee surrounded by greenery. The front desk team went above and beyond to help us find transportation to local attractions. I loved that there was a shopping center just a short walk away, perfect for a little retail therapy!

Totally recommend! 💖✨

Request extra toiletries early on, as they may not always be readily available at the front desk.

The hot sandwiches at nearby Sensei Asian Bistro were absolute fire! Plus, the front desk was super helpful, and the room was spotlessly clean. Can't beat that vibe!

Ran into a hiccup with the paper towels not being fresh. When I asked for another roll, the security guard assumed I wanted to stash it away.

Breakfast was great, but the Wi-Fi was slow at times.

I noticed some issues with the paper towels in my room. The roll was nearly used up and when I asked for another, I was only given one extra roll. The breakfast buffet had a wide variety of bakery items, but I found the lack of healthy options, such as homemade oatmeal and good coffee, disappointing. The presence of homeless individuals nearby created an uneasy atmosphere during our stay.

Outstanding cleanliness in the room.

Limited healthy breakfast options available.